Shipping & Returns Policy

Shipping

We aim to process and dispatch all orders as quickly as possible.

Once your order has been shipped, you will receive a confirmation with any available tracking information. Delivery times may vary depending on your location and the shipping method selected at checkout.

Please ensure that your shipping address is correct when placing your order. We cannot be responsible for delays or additional costs resulting from incorrect or incomplete delivery information.

Returns & Refunds

We want you to be completely satisfied with your purchase. If you are not completely satisfied with your product, you may return it for a full refund within 30 days of receiving your goods.

To be eligible for a return:

  • The return must be requested within 30 days of the date you received your order.
  • The product should be returned in its original condition, unless the product is faulty or damaged.
  • Proof of purchase may be required.
  • The customer is responsible for the cost of return shipping.

Once we receive and inspect the returned product, we will process your refund. Approved refunds will be issued to the original payment method.

Please allow a reasonable processing time for your refund to appear in your account, depending on your payment provider or financial institution.

Faulty or Damaged Products

If your product arrives faulty, damaged, or incorrect, please contact us as soon as possible. We will work with you to resolve the issue and, where applicable, arrange a replacement or refund.

How to Request a Return

To request a return, please contact us with your order number and details of the product you wish to return. We will provide you with the return instructions.

Please do not send a product back without contacting us first.

We reserve the right to refuse a return where the return conditions have not been met, except where applicable consumer protection laws provide otherwise.

Your Consumer Rights

This policy does not exclude or limit any rights or remedies you may have under applicable consumer protection laws. Where your legal rights provide additional protections, those rights will continue to apply.